Frequently Asked Questions
Everything you need to know about your MTM shopping experience.
How do I determine my correct size?
We provide a detailed size guide on every product page. Since MTM focuses on precision fit, we recommend measuring yourself with a fabric tape measure and comparing your results to our specific garment dimensions.
What is your shipping policy?
We offer standard and expedited shipping worldwide. Orders are typically processed within 1-2 business days, and delivery times vary from 3-7 business days depending on your location.
Can I return or exchange an item?
Yes, we accept returns and exchanges within 30 days of delivery, provided the items are unworn, unwashed, and have all original tags attached.
What payment methods do you accept?
MTM accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.
Are your materials sustainably sourced?
At MTM, we are committed to ethical fashion. We partner with suppliers who prioritize organic fabrics and fair labor practices to ensure high-quality, responsible production.